Requisition Number: 249359
Regular or Temporary: Regular
Location: Cary, NC, US, 27710
Personnel Area: DUKE PRIMARY CARE
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Duke Nursing Highlights: Certified Medical Assistant- Duke Primary Care Occ Summar y The Medical Assistant, Certified functions as an integral memb er of theinterdisciplinary healthcare team in providing direct patient c are. TheMedical Assistant, Certified performs routine administrative and patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatment ofpa tients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedures to patients, and prepares patients for examinationsand procedures.Patient care support re sponsibilities may include assisting the medicaland nursing staff during examination and procedures, collecting andpreparing laboratory specimen s, performing basic laboratory test in theclinic/office, taking electroc ardiograms, removing sutures/ staples,changing sterile and non-sterile d ressings, promoting patient/familyunderstanding of the educational conte nt and his/her involvement in theplan of care, and documenting in the pa tient record.Other clinical support responsibilities include disposing o fcontaminated supplies, instrument processing, high level disinfectionan d sterilization of medical instruments, telephoning prescriptions to aph armacy, preparing and administering medications as directed by aphysicia n, and authorizing drug refills as directed. Performs otherclinical func tions as delegated and supervised by the physician.Administrative respon sibilities:The CMA greets patients, answers telephones, schedules appoin tments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions and laboratorys ervices, updates and files patient medical records, fills out insurancef orms, handles billing, bookkeeping to include receiving copays andcollec tions on account balances; correspondence, and ordering clinicaland cler ical supplies and forms. Performs other administrative duties asdirected .May be requested to be a liaison for clinic activities such as JointCom mission and falls and/or participate in clinic committees. Knowledge, Skills and Abilities Good customer service skills.Wor k requires the ability to understand and follow oral and writteninstruct ions generally acquired through a high school education andmedical assis tant programming.Heavy lifting and the ability to transport stretcher and wheelchairpatients may be required.Working knowledge of sterile techni ques and special procedures that areapplicable to work performed.Working knowledge of procedures and techniques involved in administeringroutine and special treatments to patients.Working knowledge of sanitation, per sonal hygiene and basic health andsafety precautions applicable for work in a clinic setting. Workingknowledge of infection control procedures a nd safety precautions.Age specific competencies.Daily clinic preparation process; registration, scheduling, chargeposting, order entry. Able to document and communicate pertinentinformationAbility to establish and ma intain effective working relationships withpatients and clinic staffTypi ng skillsMedical terminologyLevels II and III -- Ability to independentl y seek out resources andwork collaboratively Level Characte ristics N/A Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) LadderProgram document for Levels II, III, and IV. Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Minimum Qualifications
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