Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Los Angeles come from postal codes 90006, 90001, 90060, 90026, 90047, 91405, 90013 and 91331.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 269,233 ratings
Thank you!
Problems in the last 24 hours in Los Angeles, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Los Angeles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at Spectrum
Spectrum is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Los Angeles, California
The most recent Spectrum outage reports came from the following cities:Monterey Park, Bellflower, Pico Rivera, Los Angeles, Bell, Alhambra, Compton, Burbank, South Gate, Glendale, Montebello, Inglewood, Pasadena, Huntington Park and Whittier.
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City | Problem Type | Report Time |
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Internet | ||
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Phone | ||
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Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Los Angeles, California
Latest outage, problems and issue reports in Los Angeles and nearby locations:
Jose Lopez (@Jal_236) reported fromNorwalk, California
Of course my internet goes out when I’m about to win a match of war zone. Wtf bruh @Ask_Spectrum
tam misses new york 😢 (@xotamsox) reported fromLos Angeles, California
@Ask_Spectrum I would like to get a refund as I was just charged and my internet was down for over 8 hours and spotty the following day
CROOKS ON THE BOOKS (@MystaCrooks) reported fromLos Angeles, California
Wow bro... @Ask_Spectrum really disconnected my service in a pandemic.
Howard Alonzo™ (@HowardAlonzo) reported fromLos Angeles, California
@Super70sSports But they could leave their huts. My cable and internet is down @Ask_Spectrum but thank god I have 12 cases of toilet paper.
Mark Haines (@mehaines99) reported fromSouth Pasadena, California
@Ask_Spectrum @latimes @Davidlaz No internet service during a pandemic when many work from home. Worst part...no response at all from you about restoration of service or acknowledgement of a problem.
tam misses new york 😢 (@xotamsox) reported fromLos Angeles, California
@Ask_Spectrum I’m in the Van Nuys, CA area and know that technicians were out here, according to one of your agents, as if four hours ago to fix the problem but our internet is still down right now and all I want to know is when it will be fixed
aleXis aka AK47___ (@FatKneesKline) reported fromLos Angeles, California
@Ask_Spectrum YO. FIX IT!
tam misses new york 😢 (@xotamsox) reported fromLos Angeles, California
UPDATE: it is now nearly 8pm and I haven’t had WiFi since prior to 1:30pm today. We’re nearing 7 hours of no service with NO UPDATES on when our service will be restored. This is literally SO ****** up on SO many levels!!!! @Ask_Spectrum
Mark Haines (@mehaines99) reported fromSouth Pasadena, California
@Cernovich Yeah, like not working at all. #spectrum #ask_spectrum
metalkitty (@mehtalkitty_) reported fromLos Angeles, California
@joymichelle @Ask_Spectrum It’s an Outage.. if something caught on fire as the guy in the thread mentioned.. that just can’t be repaired overnight or in hours .
Grace Jung (@aechjay) reported fromLos Angeles, California
@Ask_Spectrum my internet is down. been down since noon today. when is it going to go back up
Grace Jung (@aechjay) reported fromLos Angeles, California
@GetSpectrum my internet has been down since noon today. when is it going to get back up
Rick Lupert (@RickPoet) reported fromLos Angeles, California
@Ask_Spectrum Bummer about the outage but appreciate the public update. Keep ‘em coming.
Jovani Duarte (@JovaniDuarte) reported fromLos Angeles, California
Internet has been down in North LA for wayyy too long. Figure it the F*** out @Ask_Spectrum this is the wrong time to be messing up.
jay vee (@oso1mex) reported fromLos Angeles, California
It Is 300PM PST & Still No Service @SpecNews1SoCal @SpectrumSN @Ask_Spectrum @Spectrum @GetSpectrum #SpectrumViewpoint #SpectrumOutage #Spectrum #unacceptable
Whitey Ford (@YTthanx4pLAyin) reported fromLos Angeles, California
@miss_evita27 @Ask_Spectrum Now down in Encino overnight. At 11pm last night everything was working.
tam misses new york 😢 (@xotamsox) reported fromLos Angeles, California
@joymichelle @Ask_Spectrum This no ETA thing is trash. Getting a parroted answer of “we don’t have any details on restoration time” is HORRIBLE customer service, and even more so during a pandemic.
FATT DAMON (@DavidEmrich54) reported fromLos Angeles, California
@Ask_Spectrum We don’t even have a second option in our neighborhood so you know they don’t give a **** really... just gonna hotspot my phone to my laptop from now on and watch @amazon
Jonathan Cabrera (@ThePeruvian1026) reported fromLos Angeles, California
So a fiber optic cable is messed up with @GetSpectrum !! Hurry up and fix it
ριɳɠυιɳσ (@pinguino) reported fromLos Angeles, California
Agh @GetSpectrum is still down. Worst timing.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Phil Kinzler (@PhilKinzler) reported
@dmodjr I'm also currently down the rabbit hole of figuring out why Spanx sold to private equity. Those acquisitions rarely work out; the acquired firm is nearly always sold off for parts to cover debt (just like the big TWC acquisition years ago, and then the digital went to IBM).
Luke Easterling (@LukeEasterling) reported
Anybody else in Tampa having consistent issues with @Ask_Spectrum internet just going in and out right now? Every day this week.
RunDMB (@RunDMB1) reported
Dear @GetSpectrum please stop with the daily robocalls. It is extremely annoying. I’ll NEVER become a customer because of you incessant harassing phone calls! #eatit
rbg4410 (@rbg4410) reported
@Ask_Spectrum what is expected resolution time for internet outage in Fort Worth 76132?
rbg4410 (@rbg4410) reported
@shineget64 @Ask_Spectrum There’s no estimate on when Fort Worth outage will be resolved
Paige I’M SPEAKING Smith Orloff (@paigeorloff) reported
@GetSpectrum Why is no one in ur construction support dept able 2 follow up on pole permits requested in April from @nationalgridus? I paid 000s to you guys to run broadband to my home & have nothing to show for it. NG has 0 info, u say u can't follow up. 0accountability=0service
anna whiteside (@The_Harridan) reported
@Ask_Spectrum I do not yet have an account number, as I can’t set up an account until my ex-husband’s service ends, even though he has already called to establish the discontinuation date. Dealing with you guys has been worse and more complicated than divorce court. Jeez.
Michael H. (@Michael74303752) reported
@b_porcaro @GetSpectrum My bill upped for the 4th time this year last month. As a 20 yr customer, I called to see what could be done. They asked what part of my package I was willing to "sacrifice". I could give my last cable box back,but that'd defeat the purpose of having cable.
MJNYC (@MJNYCphoto) reported
@Ask_Spectrum when are the issues going to be resolved in 10038? Service went out overnight and it’s still gone
Ꭰ. ♛ (@itsGoodVibes) reported
I just wanna know why am I paying for a full month of service with @GetSpectrum when the wifi doesn’t even work half of the month.